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Donna Grennan is an HR manager at a software development firm with a diverse and multicultural workforce comprising of Asians, Hispanics, and others. Around the time of Halloween, she approached their CEO Juan Cruz with a plan to conduct a special program for all employees. Her idea was to create an opportunity where all employees can showcase their culture, in addition to the typical Halloween celebrations, by coming to the office in their traditional clothes and bringing some of their native cuisines. Juan shot down her idea before she had even finished presenting her plans and told her, instead, about the various employee participation initiatives he had scheduled for Christmas. Juan represents the _____ listening style in this scenario.
Job Breadth
Refers to the range and variety of tasks, responsibilities, and activities an employee is expected to perform within their role.
Symbolic Tokens
Physical or abstract items that represent values, ideas, or themes and can convey specific messages or meanings.
Job Simplification
The process of breaking down job roles and tasks into more straightforward and manageable components to improve efficiency and productivity.
Loss of Efficiency
A reduction in the effectiveness or productivity of a process or system.
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