Roger and Three of His Colleagues Have Been Nominated by Their

question 10

Multiple Choice

Roger and three of his colleagues have been nominated by their managers to attend an ISO training module. This training will enhance their ability to evaluate the quality of their output as well as to identify those factors in production that contribute to sub-standard output. They are attending a(n) _____ training program.

• A) basic skills
• B) ethics
• C) operation of special equipment
• D) management
• E) external

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Definitions:

Classroom Learning

The process of acquiring knowledge and skills within a structured educational environment involving teachers and students.

Font Size

A measure that indicates the size of text in a document or screen, typically expressed in points (pt), pixels (px), or ems.

Memory

The cognitive function that allows individuals to store, retain, and recall information.

Operant Conditioning

Learning that takes place as a consequence of behavior; a person’s actions are instrumental in determining whether learning takes place.