Nicole Boyd, an HR Manager, Had Been Receiving Many Complaints

question 26

Multiple Choice

Nicole Boyd, an HR manager, had been receiving many complaints about production managers who were rejecting work-from-home requests from their subordinates. Nicole reviewed the situation and evaluated the performance of those who had made the request. She selected those employees whose work required minimal feedback and then took up their case with the production managers, providing evidence of the employees' high-quality work. Nicole's action helped the employees and production managers come to an agreement which enabled the employees to work from home three days a week. Nicole's act of confronting her managers with an issue faced by the employees reflects the _____ role of an HR official.

• A) administrative expert
• B) functional expert
• C) human capital developer
• D) strategic partner
• E) employee advocate

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Definitions:

Texture Gradient

A depth cue in which the density of texture becomes greater as the surface recedes, helping perceive depth in the visual field.

Gate-Control Theory

A theory proposing that the spinal cord contains a neurological "gate" that either blocks or allows pain signals to the brain.

Pain

An unpleasant sensory and emotional experience associated with actual or potential tissue damage.

Receptive Field

A specific area in the sensory space where the stimulus will elicit the response of a particular sensory neuron.