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When Informed That They Would Have an Exam in Their

question 137

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When informed that they would have an exam in their Biology class next week, Amy became very focused and canceled social plans so that she could study and perform well; Jack did not give the exam another thought, as he did not view himself as a particularly good student. Their different reactions reflect differences in Amy's and Jack's __________.

Understand the influence of physical appearance and personal habits on professional image.
Distinguish appropriate from inappropriate use of technology and mobile devices in the workplace.
Appreciate the importance of time management and punctuality as a form of nonverbal communication.
Analyze the role of etiquette in maintaining workplace professionalism.

Definitions:

Authentic

Genuine or true to one's own personality, spirit, or character, often implying sincerity and integrity.

False Facial Expressions

Facial expressions that do not genuinely reflect the emotions one is actually feeling, often used in social situations to conceal true feelings.

Paul Ekman

A psychologist who is a pioneer in the study of emotions and their relation to facial expressions.

Prefrontal Cortex

The front part of the frontal lobe of the brain, associated with decision making, problem-solving, and complex thought.

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