George Failed to Pay His Visa Bill, and as a Result

question 164

Multiple Choice

George failed to pay his Visa bill, and as a result he receives frequent phone calls from a bill collector. George comes to associate the sound of a ringing telephone with a feeling of dread. After he pays his Visa bill, the threatening telephone calls stop, and George no longer reacts with dread to the sound of a ringing telephone. What does this exemplify?

• A) extinction
• B) second-order conditioning
• C) reconditioning
• D) discrimination

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Definitions:

Organizational Settings

The physical and social environment in which organizational activities occur, including the culture, structure, and processes within.

Influence Others

The ability to affect the beliefs, attitudes, or behaviors of others through direct or indirect methods, critical in leadership and interpersonal relationships.

Decision Rules

Guidelines or criteria used to choose between alternatives or make judgments in decision-making processes.

Organizational Politics

The use of tactics and strategies by individuals or groups within an organization to gain power or influence decisions for personal advantage.