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Steven Doesn't Review His Reading Assignments Thoroughly Before His Exam

question 123

Multiple Choice

Steven doesn't review his reading assignments thoroughly before his exam because he believes that whether or not he studies, his grade will be based on luck. Insofar as his exam performance is concerned, Steven is most clearly demonstrating _____.


Definitions:

TQM

Total Quality Management; a business management strategy aimed at embedding awareness of quality in all organizational processes.

Survey Feedback

A method of organizational development involving the collection of employee opinions and attitudes, followed by sharing the results with them to initiate change.

Interpersonal Processes

The exchanges and interactions that occur between individuals in a social or professional context.

Fine-Tuning

Making small adjustments to improve or optimize a process, system, or product.

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