Despite Many Unsuccessful Attempts, Steve Repeatedly Tries to Change the Settings

question 146

Multiple Choice

Despite many unsuccessful attempts, Steve repeatedly tries to change the settings on his cell phone by using the same menu selections. By not trying a different set of options from the menu, Steve is displaying a form of _____.

• A) means-end analysis
• B) anchoring
• C) functional fixedness
• D) fixation

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Definitions:

Formal Coordination

The process of integrating activities and resources within an organization through official channels, policies, and procedures.

Organisational Design

Organisational design is the process of structuring an organization's roles, responsibilities, and systems to efficiently achieve its goals and adapt to changes in the environment.

Structures

The way in which the components of an organization or system are arranged or organized.

Mission and Objectives

The purpose for which an organization is founded, and the specific goals set to guide its efforts towards the realization of that mission.