Stuart Knew the Key to His Girlfriend's Apartment Was on Her

question 51

Multiple Choice

Stuart knew the key to his girlfriend's apartment was on her key ring, so he systematically tried each successive key until finding the one that unlocked her front door. This strategy illustrates problem solving by means of using _____.

• A) an algorithm
• B) a mental set
• C) the availability heuristic
• D) the working backward heuristic

---

Definitions:

External Agency

An outside organization or company that provides services or support to another organization in a specific area, such as marketing, recruitment, or consulting.

Behavior Problems

Issues or difficulties in managing actions and reactions that are inappropriate or harmful in a certain context or environment.

Manager's Role

The responsibilities and duties assigned to a managerial position, including overseeing operations and leading teams.

Errant Behavior

Errant behavior refers to actions taken by an employee that deviate from the expected norms or rules of an organization, potentially leading to disciplinary action.