Binet and Simon Developed an Intelligence Test for the French

question 65

Multiple Choice

Binet and Simon developed an intelligence test for the French school system to _____.

• A) determine which children were above average in intelligence
• B) remove from the school system those children deemed uneducable
• C) diagnose children who were subnormal and likely to experience problems in school
• D) measure the correlation between physical abilities and intelligence

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Definitions:

Service Quality

The measure of how well a delivered service matches customer expectations, reflecting the discrepancy between perceived service and expected service.

Assurance

Confidence or guarantee in the quality or performance of a product, service, or outcome.

Service Quality

Pertains to the degree of excellence of a service as perceived by customers, often evaluated based on expectations vs. performance.

Communication Gap

A situation where a misunderstanding or lack of clarity occurs due to differences in communication styles, language barriers, or misinterpretation of messages.