When Complying with a Request and Writing a Direct Reply

question 45

Multiple Choice

When complying with a request and writing a direct reply letter, a business communicator should include an opening that

• A) summarizes the reader's claim and request.
• B) delivers the most important information first.
• C) explains and clarifies your position.
• D) builds goodwill.

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Definitions:

Turner Syndrome

A chromosomal condition that affects development in females, where a female is partly or completely missing an X chromosome, leading to various medical and developmental issues.

Chromosomal Mutation

A change in the structure or number of chromosomes, leading to genetic variations and potentially affecting an organism's development.

Inversion

Change in chromosome structure in which a segment of a chromosome is turned around 180°; this reversed sequence of genes can lead to altered gene activity and abnormalities.

Cri Du Chat Syndrome

A genetic disorder caused by a missing piece of chromosome 5, characterized by a high-pitched cry resembling a cat, intellectual disability, and developmental delays.