You Can Improve Your Listening Skills If You Follow Tips

question 37

Multiple Choice

You can improve your listening skills if you follow tips for active listening, including

• A) keeping an open mind, establishing a receptive mind-set, and listening between the lines.
• B) establishing a receptive mind-set, concentrating on appearance and delivery, and sifting information through biases.
• C) capitalizing on lag time, concentrating on your next comment, and taking as many notes as possible.
• D) All answer choices are correct.

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Definitions:

Contingency Approach

A management theory stating that the best decisions are contingent on the situation and various variables involved.

External Cost

Costs incurred by third parties as a result of an economic transaction, which are not reflected in the transaction's market price, often necessitating government intervention.

Social Cost

The total cost to society, including both private costs incurred by individuals and external costs not accounted for by the market.

Demand Curve

A graphical representation of the relationship between the price of a good or service and the quantity demanded for a given period.