While Conducting Business with a Customer from Italy, Zoe Was

question 6

Multiple Choice

While conducting business with a customer from Italy, Zoe was careful to speak slowly and clearly, using short sentences and short, familiar words. But she noticed that the customer had a glazed expression and did not understand her. Zoe should

• A) repeat what she has said in a louder voice.
• B) graciously accept the blame for not making her meaning clear.
• C) end the conversation until an interpreter can be found.
• D) require the Italian businessperson to restate the message in simple words.

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Definitions:

Sperm

Male reproductive cells or gametes in sexually reproducing organisms that combine with the female gamete, leading to fertilization and the development of a new organism.

Teratogen

Any factor that can cause a birth defect.

Birth Defect

A physical or biochemical abnormality that is present at birth and that may cause physical or mental disability.

Embryonic Period

A critical phase in development that spans from conception to the eighth week, where major organs and structures begin to form in an embryo.