Upon Entering a Patient's Room to Complete Discharge Instructions, the Nurse

question 6

Multiple Choice

Upon entering a patient's room to complete discharge instructions, the nurse discovers the patient in tears. The business office has stated that the patient cannot leave until someone pays a portion of the hospital bill. What should the nurse do?

• A) Call social services to request an immediate financial evaluation.
• B) Continue preparations for discharge, comforting the patient as much as possible.
• C) Stop discharge preparations until the patient is cleared by the billing office.
• D) Cancel the discharge plans and notify the physician of the patient's status.

---

Definitions:

Suggestion Involvement

The process of involving individuals in decision-making by encouraging them to propose ideas and recommendations.

Advisor

An individual providing guidance and advice, often in educational, professional, or financial contexts.

Feedback

Information provided as a response to an action or behavior, intended to guide future improvements or adjustments.

Low Role Ambiguity

A situation in which job roles and responsibilities are clearly defined, leading to less confusion and higher productivity among employees.