In Order for Customers to Receive Greater Customization and Service,they

question 7

Multiple Choice

In order for customers to receive greater customization and service,they must be willing to

• A) pay high prices for standard goods.
• B) give up all their rights to privacy.
• C) use the Internet for communication with companies.
• D) give information about themselves and their tastes.
• E) spend significant amounts of time to purchase products.

---

Definitions:

Motivational Concepts

Theories and principles that describe what drives individuals to initiate, direct, and persist in actions to achieve personal or organizational goals.

Situational Demands

External pressures, constraints, or requirements that affect an individual's behavior in a particular context or situation.

Progress Understanding

The acquisition of knowledge or insight into the advancement or development of something.

Leadership Research

The systematic study of leadership styles, practices, and outcomes to understand and improve leadership effectiveness.