Wal-Mart Has Its Own Fleet of Trucks and Works Directly

question 41

Multiple Choice

Wal-Mart has its own fleet of trucks and works directly with producers to take care of the ordering,delivery,and handling of goods.In addition,Wal-Mart works directly with suppliers through its advanced system of inventory control and data processing.Wal-Mart is

• A) able to eliminate many of the functions typically performed by wholesalers.
• B) performing many of the critical functions of wholesalers through its own system.
• C) successfully using wholesalers to run its venerable chain of discount stores.
• D) using information technology to eliminate the need to perform typical wholesale functions.
• E) vertically integrated in order to produce and distribute all products itself.

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Definitions:

Total Quality Management

A management approach focused on continuous improvement and customer satisfaction across all areas of an organization through the involvement of all employees.

Reengineering

The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical measures of performance, such as cost, quality, service, and speed.

Quality of Working Life

Refers to the overall well-being of employees within the workplace, including job satisfaction, work-life balance, and health.

Scientific Management

A theory of management that analyzes and synthesizes workflows to improve economic efficiency, especially labor productivity.