Veronica Montez Works for Bicardi at a Location Away from the Manufacturing

question 144

Multiple Choice

Veronica Montez works for Bicardi at a location away from the manufacturing plants. She provides wholesale services to wholesale and retail customers, but her facility does not carry inventory. Veronica works at a

• A) sales branch.
• B) manufacturers' agency.
• C) sales office.
• D) retail outlet.
• E) commission brokerage.

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Definitions:

Blaming Others

The act of attributing fault or responsibility for mistakes or failures to other people instead of oneself.

Political Skill

The ability to effectively understand others in the organization and use such knowledge to influence others to act in ways that enhance personal and/or organizational objectives.

Comprehending Others

The process of understanding individuals' thoughts, feelings, and behaviors within the context of their experiences and communications.

Political Skill

The ability to effectively understand others at work and to use such knowledge to influence others to act in ways that enhance one’s personal or organizational objectives.