One of the Best Ways to Better Understand Customer Needs

question 197

True/False

One of the best ways to better understand customer needs and expectations is to ask contact employees.

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Definitions:

Profitable

Generating a financial gain or benefit, exceeding the cost of operation.

Sinclair Lewis

An American novelist and playwright, awarded the Nobel Prize in Literature in 1930, known for his critical views of American society and capitalism.

Main Street

Symbolically represents the average or typical American city or town, especially in the context of small business and community values.

Middle-Class Bigotry

Prejudice and narrow-mindedness often found within the middle socioeconomic class, usually towards those of different social classes, races, or cultures.