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Discuss the differences between business and consumer transactions.
Situational Influences
Situational influences refer to external factors that can affect an individual's behavior in a given context, including the physical environment, social interactions, and cultural norms.
Personal Influences
The effects that the personal characteristics, beliefs, attitudes, and actions of individuals have on their own or others' thoughts, feelings, and behaviors.
Superordinate Goals
Shared goals that override differences among people and require their cooperation.
Stereotypes
Widely held but simplified and generalized beliefs about a particular group of people or type of person.
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