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If Baskin-Robbins calculates that it could sell up to 25 percent of all ice cream cones sold in the United States, this percentage would represent the ice cream marketer's
Bad News
Information that is unpleasant, disappointing, or negative and may have a detrimental impact on the receiver.
Techniques
Specific methods or strategies employed to accomplish a task or achieve a goal effectively.
Buffer
A temporary holding area for data or a means of mitigating the impact of a change or delay.
Common Ground
Shared interests, beliefs, or understanding that allows different parties to communicate or agree with each other.
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