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Customer Relationship Management Systems Cannot Be Effective Unless They Are

question 3

Multiple Choice

Customer relationship management systems cannot be effective unless they are developed as

Definitions:

Obsessive-Compulsive Personality Disorder

A personality disorder characterized by a pervasive pattern of preoccupation with orderliness, perfectionism, and control, at the expense of flexibility, openness, and efficiency.

Unforgiving Perfectionist

Describes someone who adheres rigidly to extremely high standards without allowing room for error or forgiveness.

Rigid

Describes something that is inflexible, strict, or set in its ways, often used in both physical and metaphorical contexts to denote lack of adaptability.

Narcissistic Personality Disorder

A mental condition in which a person has an inflated sense of their own importance, a deep need for excessive attention and admiration, troubled relationships, and a lack of empathy for others.