Online Brokers,such as Charles Schwab,have Added Value for Their Customers

question 10

Multiple Choice

Online brokers,such as Charles Schwab,have added value for their customers by providing them with access to information that they did not previously have under the traditional business model.This is an example of which "C" that applies to Web site design?

• A)content
• B)community
• C)customization
• D)commerce
• E)cannibalization

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Definitions:

Internal Environment

The Internal Environment refers to the conditions, entities, events, and factors within an organization that influence its activities and choices.

SWOT Analysis

A strategic planning technique used to identify and evaluate the Strengths, Weaknesses, Opportunities, and Threats involved in a project or business venture.

Competitive Scopes

The range or domain in which a company chooses to compete, based on factors like geography, product range, and market segment.

Action Plans

Detailed strategies outlining the steps necessary to achieve a particular goal or objective.