Online Brokers,such as Charles Schwab,have Added Value for Their Customers

question 10

Multiple Choice

Online brokers,such as Charles Schwab,have added value for their customers by providing them with access to information that they did not previously have under the traditional business model.This is an example of which "C" that applies to Web site design?

• A)content
• B)community
• C)customization
• D)commerce
• E)cannibalization

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Definitions:

Receiving Element

A component or part that accepts or takes in signals, data, or substances in a mechanical system, electronic device, or biological organism.

Poor Acoustics

The aspect of a space that makes it hard to hear or understand sounds clearly, often due to echo or background noise.

Noise

Unwanted sound that can interfere with communication or distract from work.

Effective Listener

A person who actively engages in listening, fully concentrating, understanding, and responding thoughtfully to what is being said.