________ Is Mostly Driven by Sentiment Analysis and Is a Key

question 62

Short Answer

________ is mostly driven by sentiment analysis and is a key element of customer experience management initiatives, where the goal is to create an intimate relationship with the customer.

---

Definitions:

Exothermic Reactions

Chemical reactions that release energy by light or heat.

Catalyzed

The process of accelerating a chemical reaction by the presence of a catalyst, without the catalyst being consumed in the reaction.

Heterogeneous Catalysts

Catalysts that are in a different phase than the reactants, often used to increase the rate of chemical reactions without being consumed in the process.

Homogeneous Solutions

Mixtures that are uniform in composition and appearance throughout, where all components are dissolved into a single phase.