Which Statement About Body Language Is Incorrect

question 33

Multiple Choice

Which statement about body language is incorrect?

• A)You send messages with your body language.
• B)Patients and residents send messages through body language.
• C)Body language is only expressed by the patient or resident.
• D)Body language involves body movements,gait,and facial expressions.

---

Definitions:

Follow-up

The act of continuing a previously started conversation, interaction, or process to gather further information, provide additional assistance, or ensure completion.

Behaviorally Related Sales Objectives

Goals focused on modifying or influencing customer behavior to increase sales.

Communication Skills

The ability to effectively convey information, ideas, and emotions orally, written, or nonverbally in various contexts.

Customer Service Satisfaction

The measure of how the goods or services supplied by a company meet or exceed the expectations of its customers.