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Optimists and defensive pessimists differ
Ethical Standards
Principles that when followed, promote values such as trust, good behavior, fairness, and/or kindness.
Avoiding Managers
Leaders who prefer to evade conflict, making decisions, or asserting control in management situations.
Assertive Style
describes a communication approach characterized by confidence and directness, allowing individuals to express thoughts and feelings openly while respecting others.
Avoiding Style
A conflict resolution style where individuals do not address the conflict directly, choosing instead to sidestep or withdraw from it.
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