The Assembly Department of KEIA Employs Three Direct Laborers and Two

question 19

Essay

The Assembly Department of KEIA employs three direct laborers and two supervisory personnel. For the past several months, the employees have been assembling desks from pieces prepared in the Cutting Department. Three desks are expected to be produced for every labor hour incurred in the department. The hours worked in April, May, and June appear below.
$\begin{array}{|c|c|c|c|c|c|c|}\hline & \text { April } & \text { May } & \text { June } & & & \\\hline \text { Simployee } & \text { Direct Labor } & \text { Supervisory } & \text { Direct Labor } & \text { Supervisory } & \text { Direct Labor } & \text { Supervisory } \\\hline \text { M. Jackson } & & 178 & & 180 & & 185 \\\hline \text { I. Taylor } & 172 & & 182 & & 178 & \\\hline \text { C. Dion } & 182 & & 178 & & 190 & \\\hline \text { B. Dylan } & 188 & & 176 & & 184 & \\\hline \text { J. Baez } & & 167 & & 188 & & 195 \\\hline\end{array}$
Actual production of desks for April was 2,501; May, 2,532; and June, 2,601.
a. Calculate the number of desks expected to be produced each month.
b. By what percentage did production fall short of expectations each month?
c. Comment on your calculations, and recommend what actions should be taken by the plant manager.

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Definitions:

Horizontal Differentiation

A structural feature of an organization that involves the division of labor and the specialization of tasks horizontally across departments.

Centralization

The accumulation of decision-making power at the higher echelons of an organization.

Standardization

The process of implementing and developing technical standards to ensure consistency, safety, and interoperability of products or services across different areas or sectors.

Formalization

The extent to which organizations standardize behavior through rules, procedures, protocols, and formal structures.