The Philosophy of Encouraging Workers to Achieve Zero Defects and High

question 80

True/False

The philosophy of encouraging workers to achieve zero defects and high customer satisfaction is known as total quality management.

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Definitions:

Financial Savings

Refers to the amount of money that an individual or organization retains after all expenses have been subtracted from their income.

Negotiating the Contract

This process involves the discussion and settlement of the terms and conditions of a contract between two or more parties before finalizing it.

Managing Outsourcing

The practice of overseeing and directing work or services to external vendors to achieve desired outcomes efficiently.

Strategic Focus

The concentration of an organization's efforts and resources on a specific, clearly defined strategic direction or goal to gain a competitive advantage.