Which of the Following Is a Basic Emotion

question 93

Multiple Choice

Which of the following is a basic emotion?

• A) pride
• B) guilt
• C) happiness
• D) embarrassment

Understand the structure and function of the human sensory systems.

Recognize the psychological effects of perception and sensory information processing.

Describe the process of transduction in sensory systems.

Explain the role of context, memory, and psychological states in perception.

---

Definitions:

Service Quality

The measure of how well a delivered service matches customer expectations, reflecting the discrepancy between perceived service and expected service.

Assurance

Confidence or guarantee in the quality or performance of a product, service, or outcome.

Service Quality

Pertains to the degree of excellence of a service as perceived by customers, often evaluated based on expectations vs. performance.

Communication Gap

A situation where a misunderstanding or lack of clarity occurs due to differences in communication styles, language barriers, or misinterpretation of messages.