Customer Relationship Management Systems Typically Provide Software and Online Tools

question 51

Multiple Choice

Customer relationship management systems typically provide software and online tools for sales, customer service, and:

• A) marketing.
• B) inventory management.
• C) demand forecasting
• D) tracking of the status of goods.
• E) warehouse and transportation operations.

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Definitions:

Avoidance Response

A behavior aimed at evading a specific stimulus or situation perceived as unpleasant or threatening.

Phobia

An extreme or irrational fear or aversion to specific objects, scenarios, or situations, significantly impacting a person's life.

Unconditioned Stimulus

A stimulus that naturally and automatically triggers a response without any prior learning.

Conditioned Stimulus

A stimulus that was originally neutral but, upon being paired with an unconditioned stimulus, prompts a conditioned reaction.