Selling a Customer with a Checking Account a Home Improvement

question 54

Multiple Choice

Selling a customer with a checking account a home improvement loan is an example of:

• A) operational CRM.
• B) direct marketing.
• C) cross-selling.
• D) cross-channel promotions.
• E) sales force automation.

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Definitions:

Alignment Sessions

Meetings or workshops aimed at ensuring all members of a team or organization understand and are working towards the same goals or objectives.

Agenda Items

Issues, topics, or tasks listed for discussion or action in a meeting's agenda.

Communication Structure

The organized way in which information flows within an organization or project team, including the methods and channels of communication.

Organization

An entity, such as a company, institution, or association, composed of multiple people and structured systematically to meet a common goal.