Customer Relationship Management Systems Typically Provide Software and Online Tools

question 51

Multiple Choice

Customer relationship management systems typically provide software and online tools for sales, customer service, and:

• A) marketing.
• B) inventory management.
• C) demand forecasting
• D) tracking of the status of goods.
• E) warehouse and transportation operations.

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Definitions:

Purchasing Power

The ability of an individual or entity to buy goods and services, generally influenced by income and price levels.

Per Capita Income

A measure of the average income earned per person in a certain area in a specified year.

Economic Forces

Fundamental market pressures that influence the supply, demand, and pricing of goods and services within an economy.