Which of the Following Is an Important Capability for Sales

question 2

Multiple Choice

Which of the following is an important capability for sales processes that is found in most SFA modules in major CRM software products?

• A) Returns management
• B) Lead management
• C) Channel promotions management
• D) Events management
• E) Campaign measurement

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Definitions:

Polluting Good

A product or service that when produced or used, negatively impacts the environment by releasing harmful substances.

Optimal Amount

The most favorable level of a certain variable, considering conditions that maximize efficiency or outcomes.

External Benefits

Advantages or positive effects that a transaction or activity provides to people not directly involved in it.

Market Price

The current price at which an asset or service can be bought or sold in a specific market.