The Internet Raises the Bargaining Power of Customers Most Effectively

question 87

Multiple Choice

The Internet raises the bargaining power of customers most effectively by:

• A) creating new opportunities for building loyal customer bases.
• B) making more products available.
• C) making information available to everyone.
• D) lowering transaction costs.
• E) reducing barriers to entry.

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Definitions:

Creative

Characterized by originality of thought or inventiveness; having the ability to create.

Flexible

Capability of being easily modified to adapt to new, different, or changing requirements.

Shared Emotional Experience

A situation in which two or more individuals feel and express the same emotions about a particular event or situation.

Diversity of Opinions

The presence of varying viewpoints, beliefs, or perspectives within a group or society.