From Your Reading of the Chapter-Opening Case Study Discussing ABB's

question 29

Multiple Choice

From your reading of the chapter-opening case study discussing ABB's use of enterprise social networking, which of the following statements best expresses ABB's experience?

• A) ABB's primary motivation for replacing its existing corporate intranet was to enhance its security.
• B) Implementing Yammer improved employee productivity and collaboration.
• C) Efforts to implement Yammer were met with significant resistance from employees.
• D) Yammer provided ABB with a single entry point to all the information and tools ABB employees need for their jobs.

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Definitions:

Race

A social construct used to categorize humans into large and distinct populations based on physical characteristics, ancestry, and genetics.

Middle Class

The middle class is a socio-economic grouping characterized by moderate income levels, educational attainment, and occupational statuses, often considered the backbone of society.

Economic Status

The position of an entity or individual within a social structure, defined by income, wealth, and occupation, influencing their access to resources and power.

Homogeneous Group

A group whose members have similar backgrounds, interests, or characteristics.