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Customer Satisfaction Is One of Porter's Three Primary Strategies for Organizations

question 22

True/False

Customer satisfaction is one of Porter's three primary strategies for organizations to achieve competitive advantage.


Definitions:

Genetic Influences

The impact of genes inherited from one's parents on individual traits and behaviors, including physical attributes and susceptibility to certain diseases.

Frustration-aggression Principle

A theory suggesting that frustration, or the blockage of achieving a desired goal, leads to aggressive behavior.

Father Care

Involves the nurturing, care, and emotional support provided by a father to his children.

Aggression

A range of behaviors intended to harm or destroy, which can be physical or verbal.

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