The _______ Process Negotiates Individual Service Level Agreements Using Service

question 34

Short Answer

The _______ process negotiates individual service level agreements using service volume forecasts and service charge rates.

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Definitions:

Crashing

A project management technique used to reduce the time for a project by assigning more resources to critical tasks.

CPM Network

Critical Path Method Network; a project management tool used to identify the longest sequence of dependent tasks and estimate the minimum completion time for a project.

PERT Network

Project Evaluation and Review Technique Network; a project management tool used to schedule, organize, and coordinate tasks within a project.

Variance

A statistical measure that represents the spread of a data set, indicating how far each number in the set is from the mean and from each other.