The "Access" Dimension of Service Quality Refers to the Approachability

question 2

True/False

The "access" dimension of service quality refers to the approachability and ease of contact and convenient hours and location.

---

Definitions:

Food Pantry

A service or facility that provides food assistance to people in need, often at no cost, to help mitigate food insecurity.

Volunteering

The act of offering services or resources without financial compensation to individuals, organizations, or communities.

Emotionally Stable

A personality trait characterized by consistency in emotional reactions, with an absence of extreme emotional disturbances.

Social Support

The aid, assistance, and comfort received from friends, family, and others in a social network, which is crucial for emotional well-being and stress management.