A Characteristic of an Effective Service Level Agreement Is for It

question 23

True/False

A characteristic of an effective service level agreement is for it to be based on historical expectations.

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Definitions:

Dividends

Payments made by a corporation to its shareholders from the earnings of the company.

Normal Credit Balance

Refers to the expected balance type (credit) for certain accounts in accounting, such as revenues, liabilities, and equity accounts.

Liabilities

Financial obligations or debts that a company is required to pay in the future.

Revenues

The total income generated by a company from its business activities, typically from the sale of goods and services to customers.