Which of the Following Best Describes the Determinant, or Dimension

question 18

Multiple Choice

Which of the following best describes the determinant, or dimension, of service quality that is physical evidence of the service, including facilities, personnel appearance, tools or equipment, etc.?

• A) Tangibles
• B) Access
• C) Credibility
• D) Security

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Definitions:

Moist Air

Air that contains a significant amount of water vapor, often leading to higher humidity levels and influencing weather patterns.

Precipitation

Any type of water, be it in liquid or solid state, which descends from the sky and lands on the Earth's surface, such as rain, snow, sleet, and hail.

Large Grazers

Large herbivorous animals that feed primarily on grass and other low-lying vegetation.