Challenges When Working with Immigrant and Refugee Clients Include

question 23

Multiple Choice

Challenges when working with immigrant and refugee clients include:

• A)language barriers.
• B)cultural barriers.
• C)mistrust of the helper.
• D)all of the above.

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Definitions:

Objection Into Reason

A sales technique where objections raised by a prospective buyer are turned into reasons why they should actually purchase the product or service.

Boomerang Method

The process of turning an objection into a reason to buy.

Paint Thinner

A solvent used to thin oil-based paints or clean up after their use, often composed of volatile organic compounds.

Boomerang Technique

A sales strategy where objections raised by a customer are turned around or used by the seller to further the argument in favor of making a sale.