When the Listener Punctuates Their Listening with Smiles,head Nodding and Verbalizations

question 14

Multiple Choice

When the listener punctuates their listening with smiles,head nodding and verbalizations like "yeah," "uh-huh," this behavior is called __________.

• A)backchanneling
• B)cognitive processing
• C)repetition
• D)the gaze cuing effect

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Definitions:

Recruitment

The process of identifying, attracting, interviewing, selecting, hiring, and onboarding employees.

Socialization

The process by which individuals learn and adopt the norms, values, and behaviors appropriate to their society or social group.

Organizational Culture

The shared values, beliefs, norms, and practices that shape the social and psychological environment of a business.

Founder

An individual who establishes an organization, company, or initiative, often leading it through its initial stages of development.