An Anonymous Note Left in the Hospital's Suggestion Box Read

question 12

Multiple Choice

An anonymous note left in the hospital's suggestion box read, "There are many errors made with patient care, but the nurses are afraid to tell anyone." What can the hospital leadership do with this information?

• A) Nothing, since it was anonymous.
• B) Take the information seriously and begin a focus group to analyze reasons why the staff do not report errors.
• C) Call the nurse managers together and tell them to find out which one of the staff nurses wrote the note.
• D) Write an open letter to the staff reinforcing the disciplinary processes for anyone who violates patient care procedures.

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Definitions:

PIRLS

An international study assessing the reading proficiency of fourth-grade students around the globe.

International Test

An examination conducted across various countries intended to assess and compare the abilities or skills of individuals on a global scale.

Science and Math

Academic disciplines focusing on the study of the natural world through observation and experiment, and the study of numbers, quantities, shapes, and their relationships.

Flynn Effect

The observed large and systematic increase in intelligence test scores measured in many parts of the world over the 20th century.