Which Consumer Group Makes the Majority of Decisions About Healthcare

question 15

Multiple Choice

Which consumer group makes the majority of decisions about healthcare services that directly affect care?

• A) Microconsumers
• B) Macroconsumers
• C) Both microconsumers and macroconsumers
• D) Neither microconsumers nor macroconsumers

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Definitions:

Centralization

The organizational structure where decision-making authority is concentrated at the top levels of management.

Investment Centers

Parts of an organization with control over their own revenues, expenses, and investments, whose performance is measured by return on investment (ROI).

Responsibility Center

An organizational unit for which a manager is assigned responsibility over costs, revenues, or assets.

Department Manager

A position responsible for overseeing the operations, productivity, and personnel of a specific department within an organization.