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The Nurse Is Using Effective Communication by Summarizing the Other

question 4

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The nurse is using effective communication by summarizing the other person's position, reading body language and nonverbal messages, and demonstrating curiosity about the other person's views. These features demonstrate which critical element of effective communication?


Definitions:

Formalized

The process of defining, establishing, and enforcing rules, procedures, and standards within an organization or system.

Organizational Growth

The process of a business expanding through increases in revenue, employees, customer base, or market share.

Simple Structure

An organizational framework characterized by minimal hierarchical levels and straightforward, clear lines of authority and communication.

Organizational Growth

The process of an organization enlarging or expanding its operations, activities, and impact.

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