Which Statements Regarding the Consumer Bill of Rights, Protections, and Responsibilities

question 4

Multiple Choice

Which statements regarding the Consumer Bill of Rights, Protections, and Responsibilities are accurate? Select all that apply.

• A) This was an initiative of President Clinton's Presidential Advisory Commission on Consumer Protection and Quality in the Healthcare Industry.
• B) Patient privacy was considered during this work.
• C) The United States still does not have a consumer bill of rights, protections, and responsibilities.
• D) The work focused on patient issues, but did not address practitioner qualifications.
• E) This has been the most successful of the programs to come out of that decade of work.

Learn the phases of the negotiation process and what occurs in each.

Understand the ethical considerations and consequences in negotiation practices.

Distinguish between different types of questions and tactics used in negotiation and their effects.

Understand the concept of independent events in probability.

---

Definitions:

Operant Conditioning

A method of learning that employs rewards and punishments for behavior, encouraging the subject to associate certain behaviors with consequences.

Classical Conditioning

A learning strategy in which two stimuli are continually paired; the response that is initially attracted by the second stimulus is in time attracted by the first stimulus alone.

Observational Learning

The act of acquiring behaviors through observation and replication of others.

Classical Conditioning

A method of instruction that occurs by forming associations between a stimulus present in the surroundings and a spontaneously occurring stimulus, culminating in an acquired response.