The Risk Manager Has Noted an Increase in Error Rate

question 20

Multiple Choice

The risk manager has noted an increase in error rate for a nursing unit over the last year. Which factors should the risk manager investigate? Select all that apply.

• A) How strong is the unit leadership?
• B) Are nurses being asked to fulfill unreasonable work assignments?
• C) How well does the unit staff function as a team?
• D) Who on the unit is making the most mistakes?
• E) Does an environment of learning exist on the unit?

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Definitions:

Apical Heart Rate

The number of heartbeats per minute as heard at the apex of the heart on the left side of the chest, an indicator of cardiac function.

Adverse Effect

An unintended, harmful reaction to a drug or therapy that occurs at a normal or recommended dosage.

Eye Ointment

A medication in an ointment form, applied directly to the eye to treat or prevent eye infections and diseases.

Discarding Medication

The process of safely and properly disposing of unused, expired, or unwanted medicines to prevent harm and environmental pollution.