Success at Amazon

question 59

Multiple Choice

Success at Amazon.com has been due to the functional structure, which has provided all of the following except:

• A) operations management in the information systems department.
• B) a narrow selection of books available in bookstores.
• C) planning in the strategic planning department.
• D) software development in the R&D department.

---

Definitions:

Endowment Effect

A cognitive bias where people ascribe more value to things merely because they own them.

Condominium

A type of real estate owned individually, with shared areas co-owned and maintained by an association of owners.

Identical House

A conceptual term often used in real estate to describe homes that are exactly the same in design, size, and features for comparative purposes.

Loss Aversion

A psychological phenomenon where individuals prefer avoiding losses to acquiring equivalent gains, indicating a greater sensitivity to losses than to gains.