A Study of How Hospitals in California Responded to a Doctors

question 96

Multiple Choice

A study of how hospitals in California responded to a doctors' strike indicated that hospitals that managed the strike more easily had:

• A) an incremental approach to decision making.
• B) an escalation of commitment.
• C) an organic structure.
• D) centralized decision making.

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Definitions:

Complexity

The degree to which many different types of activities occur in the organization.

Formalization

The process of establishing official procedures and rules within an organization.

Specialization

The process of focusing on a narrow area of expertise, enhancing efficiency and proficiency in performing specific tasks or roles.

Hierarchy

A system or organization in which people or groups are ranked one above the other according to status or authority.