In Developing a Knowledge Management System, Managers Want to Provide

question 5

Multiple Choice

In developing a knowledge management system, managers want to provide managers more with information on "who to go to" to solve a specific problem rather than describing the steps to solve a problem. They want to do this because most of their problems are too complex to rely on standard procedures. They are using a:

• A) systems thinking approach.
• B) learning organization approach to management.
• C) personalization system of knowledge management.
• D) codification system of knowledge management.

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Definitions:

Revenge

The act of retaliating or seeking payback for a real or perceived wrong.

Pleasure

A feeling of happiness, enjoyment, or satisfaction derived from an experience that is enjoyable or satisfying.

Motivation

The process that initiates, guides, and maintains goal-oriented behaviors, driving individuals to fulfill their needs and desires.

Inner Drives

Internal motivations that compel individuals to act or behave in certain ways, often linked to basic physiological or psychological needs.