In Developing a Knowledge Management System, Managers Want to Provide

question 30

Multiple Choice

In developing a knowledge management system, managers want to provide managers with a step by step procedure on how to solve problems. They want to do this because most of their problems are recurring events, and standard procedures work well. They are using a:

• A) systems thinking approach.
• B) learning organization approach to management.
• C) codification system of knowledge management.
• D) personalization system of knowledge management.

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Definitions:

Net Income

The company's net income following the deduction of all expenditures and taxes from its total revenue.

Variable Selling Costs

Costs that vary directly with the volume of units sold, such as commissions and shipping expenses.

Variable Production Costs

Expenditures that change in direct correlation with production volumes, like direct labor and raw materials used.

Absorption Costing

An accounting method that includes all direct costs and overhead costs related to the production of a specific product.